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Customer Service
Warranty: We provide limited warranty for all electronic products sold by us, the warranty may vary for different product from 3 months up to 1 year from the original invoice date. All warranty repair and or other paid repairs are directly handled by our service center in Michigan, most warranty repair and or other paid repairs will be shipped back within 1~2 business days, others will be ship back within 7 business days. Customer no need to contact or deal with any manufacturers from overeas. (RMA number required).
Return and Exchange:
- Return for refund within 30 days
- Return for exchange within 30 days
All products purchased from DNYShopping.com covered by this "Return and Exchange Policy". The items to be returned for refund and or exchange must be returned to DNYShopping.com within 30 days from the original invoice date. All returns require an RMA (Return Merchandise Authorization) number.
We're glad to authorize a "Return Merchandise Authorization Number" for a refund or exchange. All return for refund may request a 15% restocking fee. The shipping and handling charges are not refundable. All exchange and refund items must be returned in it's entirety, and in it's original packing. Any missing parts and accessories will be deducted. All items return for refund and exchange must be in new, unused condition. Any changes, modification and or disassembly to the item return for refund and exchange will not acceptable, and warranty will be voided.
For all return and repair items must have a RMA number and ship to following address:
DNYShopping.com
RMA#____________
35560 Grand River Ave. #244
Farmington Hills, MI 48335
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